“At HFS Estates, we understand that property is a valuable resource. We take a focused and committed approach to protect assets, safeguard income & maximise profit.
We have extensive knowledge of assets under our management, and we are committed to providing a level of service unparalleled within the industry.”
Chief Executive Officer
COMMERCIAL Property EFFICIENCY
Proactive and effective management of the commercial elements of the properties above. HFS Estates efficient procedures, processes and software provide the framework from which our team can deliver effective property management and service charge management. HFS Estates are fully compliant with the RICS code(s) of practice and guidance in commercial property.
A COMPLETE SOLUTION
We will deal with all aspects of rent, service charge insurance and utility recoveries collection. Landlord and Tenant management and liaison, and repair and maintenance requirements.
- Analysing lease and title information from legal documentation
- Data entry of lease, financial and tenant details into a dedicated, specialist database
- Demanding and collection of rents and other sums due from tenants and leaseholders
- Taking appropriate recovery action on late payments and debts
- Ensuring tenants and lessees comply with lease terms and obligations
- Monitoring applications and licences with tenants and lessees
- Liaising with tenants and lessees over building and financial issues
- Handling tenant queries and emergencies arising at managed buildings
- Providing periodic financial statements to clients including VAT reporting
- Setting up and maintenance of client bank accounts
- Ensuring compliance with financial and accounting regulations
- Full-Service Charge Mobilisation / Set-up
- Monitoring and controlling operational expenditure
- Ensuring cost effective and competitive costs for all services provided by third parties
- Accurate and timely financial reporting to clients and tenants on service charges (RICS Code compliant)
- Resolving service charge disputes
- Preparing and operating preventative maintenance plans
- Ensuring that Health & Safety requirements are met
- Providing Facilities Management advice
- Regularly inspect properties and ensure that they are in the expected condition
- Managing any on-site staff and third-party contractors providing services at properties
- Managing service contract novation and TUPE processes
- Managing insurance claims
- Planning and supervision of major building works projects
Service Charge Budgeting and Administration
We can produce annual service charge budgets, issue interim demands, and carry out reconciliations to produce independent audit certification.
Insurance Warranties and Property Vacancies
We have longstanding relationships with insurers within the industry and can provide competitive insurance premiums to ensure that properties under management are adequately insured.
Utilities – Energy Procurement & Management
We partner with commercial Energy Service Companies, utilising Energy Management Software Systems and Procurement packages thus implementing cost-effective energy management solutions.
Lease Events (Rent Reviews and Renewals)
Homes for Students can undertake rent reviews and lease renewals on behalf of the client where required.
MEET THE TEAM
John is a chartered surveyor with over 15 years commercial property experience having worked at firms including GVA/Avison Young, CBRE, Ryden, in Leeds and Manchester with expertise in property, service charge and asset management.
He has previously worked with property funds, companies and private clients as well as managing investment funds across all asset classes within the commercial and residential property sectors.
Craig is a chartered surveyor with over 10 years commercial property experience beginning his career at Ryden in their Leeds office in 2010.
He focuses on and oversees the management portfolio, handling any lease renewals and rent reviews. He has previously been involved in agency including lettings, disposals, and acquisitions.
Joe has over 10 years’ experience in the FM sector across both hard and soft services, having mobilised thousands of contracts and procured millions of pounds worth of products and services in his career to date.
At HFS Estates, Joe leads all take-over mobilisation activity to enable our operations teams to operate BAU in line with our agreed SLA’s from day one, working closely with key stakeholders and department heads to ensure a smooth transition and that all aspects of the mobilisation are covered to the required standards.